What can I do with my account? Please see welcome(7) for a comprehensive introduction to your CCB account and our systems.
Why am I getting e-mails about my memory usage on the head node? Please see memwatch(7).
Why is my login session really unresponsive? Please see cpuwatch(7) for a possible explanation. Alternatively, if you're using X2Go from home it may be your internet connection - try using SSH instead.
How do I reset my password if I've forgotten it? Please contact us via email@example.com from the same address that you registered as your contact e-mail.
How do I reopen my account if it's expired? Please submit a request for a new account via our website and we'll match your request up with your old account based on your name and e-mail address. Remember not to click the option to renew, as this only works if you hold a valid account.
How do I load applications to use in my account? Please see modules(7).
How do I use bioinformatics software in Python and R? Please see python-cbrg(7) and R-cbrg(7).
How do I access my recently uploaded Miseq data? Please see miseq(7).
How do I find out what my quota is and how much I have used? Please see getquota(1).
How do I share data with other people on the cluster? Please see project(7).
How do I share data files externally? Please see datashare(7).
How do I transfer files to/from the server? Please see "Transferring files to and from the server" in welcome(7).
How do I get files from my Basespace account to my CCB account? Please see https://help.basespace.illumina.com/articles/descriptive/introduction-to-basemount/#Mounting. Basemount is installed on the login nodes.
How do I download Fastq format data from GEO? Please see https://www.imm.ox.ac.uk/files/ccb/downloading_fastq_geo for instructions on downloading your data.
How do I access reference sequences & annotation files for commonly analyzed organisms? Please see igenomes(7).
How do I run jobs in the queue? Please see slurm-basics(7).
How do I optimise my cluster jobs to speed up my research? Please see profiling(7).